Refund policy

QuickQuant LLC - Refund Policy

Last Updated: 1 January, 2024

This Refund Policy (“Policy”) is established by QuickQuant LLC (“Company,” “we,” “us,” or “our”) and governs the refund terms for subscriptions purchased by users (“you” or “your”) through our online platform. By purchasing any subscription service offered by QuickQuant LLC, you agree to be bound by the terms and conditions of this Refund Policy.

1. Overview of Subscription Services

QuickQuant LLC provides various subscription tiers, including the Silver Tier and Gold Tier, which grant access to educational resources and tools aimed at enhancing financial literacy and investment knowledge. Each tier is designed to cater to different user needs and learning stages.

2. Refund Eligibility

Refunds may be requested for subscription purchases under specific conditions outlined below:

• 30-Day Money-Back Guarantee:
  • If you are unsatisfied with the subscription services, you may request a refund within thirty (30) days from the date of your initial payment. This guarantee applies only to the first billing cycle for new subscribers.
• Technical Issues:
  • Should you encounter substantial technical difficulties preventing access to the subscription services, you may be eligible for a refund provided you document the issue and contact our support team within the thirty (30) day period.

3. Exclusions

The following conditions are considered exclusions from refund eligibility:

• Refund requests made beyond the thirty (30) day period from the date of the initial payment will not be honored.
• Subscription fees paid during promotional offers or discounted pricing are non-refundable.
• No refunds will be issued for subscription renewals or payments made for services rendered or accessed prior to the refund request.

4. Requesting a Refund

To initiate a refund request, please adhere to the following procedure:

1. Contact Support: Reach out to our Customer Support Team via email at support@quick-quant.com within the eligibility timeframe.
2. Information Required: You must provide the following information in your request:
   • Your account details (name, email associated with the account).
   • The subscription tier purchased.
   • The reason for your refund request.
   • Any supporting documentation related to technical issues, if applicable.
3. Response Time: Our Customer Support Team will acknowledge receipt of your refund request and provide a response within five (5) business days, outlining the status of your request.

5. Refund Processing

Approved refunds will be executed as follows:

• Refunds will be processed back to the original payment method used during the purchase transaction.
• Please allow a period of five (5) to ten (10) business days for the refund to be reflected in your bank account or payment method, subject to the policies of your financial institution.

6. Modifications to the Refund Policy

QuickQuant LLC reserves the exclusive right to modify, amend, or update this Refund Policy at any time and for any reason. Any changes will take effect immediately upon their posting on our official website. We encourage all users to periodically review this Policy in order to remain informed of any adjustments.

7. Limitation of Liability

To the fullest extent permitted by law, QuickQuant LLC shall not be liable for any loss, damages, or claims arising from or in connection with the sale of our services, including but not limited to any direct, indirect, incidental, special, or consequential damages, even if we have been advised of the possibility of such damages.

8. Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the Wyoming, without regard to its conflict of law principles. Any disputes arising under or related to this Policy shall be promptly resolved in accordance with applicable law.

9. Contact Information

For questions, concerns, or disputes related to this Refund Policy, please contact us:

QuickQuant LLC
300 N. Center St.
Casper, WY 82601

Support Email: support@quick-quant.com

By completing any purchase, you acknowledge that you have read, understood, and agree to this Refund Policy.